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Long Beach and the Gateway Cities
hosted by: LBCC SBDC
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Long Beach Retail Academy Master Class 2020

Feb 20, 2020 @ 11:00 am - 1:30 pm


Long Beach Retail Academy

Master Class 2020

February 20; March 5, 19, 24

The Long Beach Retail Academy Master Class 2020 is brought to you in partnership with the Long Beach Small Business Development Center (SBDC) and the City of Long Beach.

This intensive 4-part class is designed to assist existing retailers in tackling challenges in areas such as financials, marketing, leases, hiring, operations, accessing capital, and more.

Who Should Attend?

Retail establishments that are located in Long Beach and have been in business 1+ years, have employees, or need to add them.

Why Attend?

-Stay relevant
-Stay competitive
-Get and stay profitable
-Understand multiple channels of distribution
-Integrating and balancing online sales with your brick and mortar
-Understand your financial position
-Reinvest in your business and community

What Can I Expect?

-A cohort style learning environment of 10-20 participants
-4 hands-on, working classes that meet every other week for 2 ½ hours each
-Individual consulting sessions, with an SBDC Advisor between classes, to work on homework and specific issues
-An actionable plan at the end of the series
-Access to key city departments and policymakers

Where are the classes taught?

Feb 20th, Mar 19th, 24th-
Bixby Park Community Center
130 Cherry Avenue, Long Beach, CA 90802

March 5th-
Long Beach Senior Center (March 5th only)
1150 East 4th Street, Long Beach, CA 90802


Class #1: Thursday, February 20th 11am to 1:30pm

-Understanding key financial reports & ratios
-Create personalized key performance indicators (KPI’s), Mile Markers, Success Indicators, Measuring Sticks

Class #2: Thursday, March 5th, 2020 – 11am to 1:30pm

-Customer Segmentation/Analysis
-Digital Marketing and Social Media
-Creating a unique, memorable and authentic customer experience

Class #3: Thursday, March 19th, 2020 – 11am to 1:30pm

-In-Store Operations, inventory control, CRM, etc.
-Team building: Acquiring, developing and retaining talent
-Funding expansion

Class #4: Tuesday, March 24th, 2020 – 11am to 1:30pm

-Presenting the plan



Feb 20, 2020
11:00 am - 1:30 pm
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SBDC hosted by Long Beach City College
(562) 938-5100


Bixby Park Community Center
130 Cherry Ave
Long Beach, CA 90802 United States
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